Routine GP Appointments
Our GP's can offer you a 15 min face to face appointment or 5 min telephone consultation .
You can ask to book with a Doctor of your choice and if you feel more comfortable with a chaperone during an examination please advise the staff so we can arrange this for you.
You can make a telephone or face to face appointment with the GP online if you have signed up to use SystmOnline.
Please note: Contact reception to be issued a password to access the Online Booking service if you do not already have this.
Alternatively you can call the Health Centre on 0207 848 2613 to book an appointment.
Routine Practice Nurse & Health Care Assistant Appointments
Nurse and HCA appointment times vary depending on which service you require.
Nursing services includes
- ear syringing
- pregnancy testing
- removal of stitches
- travel advice
- treatment of minor illnesses
- sexual health checks
- smoking cessation
The Nurses are particularly interested in health promotion and prevention of illness and welcome consultations on general health and lifestyle.
To book a nurses appointment you will need to call 0207 848 2613 as these are not bookable online.
- Blood tests
- Ambulatory Blood Pressure Monitoring
- Blood Pressure check
You can book a HCA appointment over the phone as these are not bookable online.
If you need to be seen on the same day or have a medical emergency please click the yellow banner above between 07:00 -10:30 or should the yellow banner not work for you then call between 09.00 - 11.00. The on call GP will then assess the information you give and call you to discuss/advise on how to proceed and if they feel you need to be seen they will invite you in for a same day appointment. If your problem occurs after 11am, for a medical emergency the on call GP is still available. The earlier you call or complete the engage consult banner the easier it is for the GP to help you. The number to call to access this service is 0207 848 2613.
Patients in Westminster have access to GP and Practice Nurses appointments from 6.30pm - 8.00pm Monday to Friday and from 8.00am - 8.00pm Saturday and Sunday as part of the Extended Hours GP Access Service.These appointments are available at three sites across Westminster: Connaught Square, Pimlico Health @ the Marvern and the Westbourne Green Surgery. Patients can book these appointments by contacting their GP practice during opening hours or by calling NHS 111 when the Practice is closed.
Policy for Lateness and Missed Appointments
As part of our aim to reduce patient waiting time we operate a lateness policy. If you are more than 10 minutes late for your appointment the nurses or doctors will ask you to re-book as they will be seeing their next patient. To ensure that all clinics run to time please arrive at your allocated appointment time.
What Happens If I Am Late For My Appointment?
Unfortunately if you are over 10 minutes late you would need to re arrange your appointment so that the next patient's appointment time is not affected.The Health Centre operates a ‘failed to attend’ policy for all patients that miss their appointments. If a patient fails to attend two appointments a warning letter will be sent to the patient. If a patient misses more than three appointments within one year they will be removed from our practice list for one academic year after which they can re-register if they wish.
These are available only for patients unable to attend the Centre. Please try to come to the Centre whenever possible as the facilities here are better for examination and treatment.Where possible a request for a visit should be made early in the day.