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Advice, Urgent Care & Results


You can login to your SystmOnline account to view your results at any time. If you do not have a SystmOnline account please contact our Reception team via email ( or telephone (02078482613) to set this up.

Same Day and Emergency Appointments

If you require same day or an emergency appointment please complete the online consultation form on the home page (click on the yellow banner) between 07:00 - 10:30.

If you are unable to complete this prior to 10:30 then the reception team will signpost you to the most appropriate way of seeking help

Situations not appropriate for Same Day and Emergency Appointments

For the following situations you need to contact the Health Centre by email or telephone and the reception team will advise you what to do:

  • Accommodation letters (Doctors appointment).
  • Certificates of good health for placement.
  • Medical certificates for longstanding problems.
  • Medical certificates for missed lectures up to one week. (see section on Forms & Certificates for this above)
  • Referrals to external agencies for ongoing problems
  • Repeat medication review.
  • Review of existing medical problems for which you have seen a GP before.
  • Routine smear tests.
  • Starting a contraceptive method for the first time.
  • Travel health / travel vaccination.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website